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Return Policy

At LAVENA Canada we want you to be fully satisfied with your purchase. Together with the original product manufacturer, “LAVENA” PLC, we stand behind the quality and integrity of our products and are sure you’ll fall in love with the items you’ve purchased from us. 

If, however, you are dissatisfied with any of our products, you may return it to us within 30 days of the original ship date to receive a refund. Please note that the purchaser is solely responsible for return shipping charges and will not receive a refund of the original shipping charge.    

To return online purchases or for any other order discrepancies, please contact us prior to returning your merchandise via our customer service line (1-647-978-7400) or by email (

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